Last Updated: October 2026

At The Cricketers of Redbourn ("we", "us", or "our"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website (https://thecricketersofredbourn.co.uk/), book a table, reserve a dining pod, hire our private function room, or otherwise interact with us.

1. Who We Are The Cricketers of Redbourn is a free house pub and restaurant located on Redbourn Common, Hertfordshire, operated by Debbie and Colin Baxter. For the purposes of data protection laws, we are the data controller.

Contact Email: info@thecricketersofredbourn.co.uk Telephone: 01582 620612

2. The Information We Collect We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

• Identity Data: Includes your first name, last name, and title.

• Contact Data: Includes your billing address, email address, and telephone numbers.

• Transaction Data: Includes details about table bookings, dining pod reservations, private hire deposits, food/drink preferences, and payments made with us.

• Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform on our website.

• Usage Data: Includes information about how you use our website and services.

• Marketing and Communications Data: Includes your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Personal Data We collect data through direct interactions when you:

• Book a table or dining pod online or over the phone.

• Enquire about or book private hire, events, or functions.

• Sign up for our newsletter, bottomless brunches, or promotional updates.

• Contact us via email, phone, or social media.

• Browse our website (via cookies and technical tracking).

4. How We Use Your Personal Data We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To manage and confirm your table reservations, dining pod bookings, or private hire events.

• To process payments, deposits, or refunds.

• To communicate with you regarding your booking, changes to service, or special event details.

• To send you marketing communications or newsletters (where you have explicitly opted in).

• To improve our website, services, and customer experience.

• To comply with a legal or regulatory obligation.

5. Data Security We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to employees, agents, and contractors who have a business need to know.

6. Your Legal Rights Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, or to object to processing. If you wish to exercise any of these rights, please contact us at info@thecricketersofredbourn.co.uk.

7. Changes to This Privacy Policy We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.